1. Overview
ByteDev builds mobile and desktop applications. We designed this policy to apply across our entire catalog so you have one stable place to understand our practices. Where an individual app collects data beyond what is described here, that app’s in-product disclosures and store listing will say so. This company-wide policy lives at a permanent URL (https://bytedevsolutions.com/privacy) so it can be referenced from the Apple App Store and Google Play.
2. Information we collect
We aim to collect as little as possible. Depending on the app, this may include:
- Account information — if an app offers accounts, we may store your email address and authentication identifiers.
- Content you create — notes, preferences, and other data you save inside an app so it can function and sync.
- Purchase and subscription records — confirmation that you hold an active subscription or purchase. Payment is handled by the app stores; we do not receive your full card details.
- Usage and diagnostic data — aggregated, often anonymized analytics and crash reports that tell us which features are used and where the app fails.
- Device and technical information — device model, operating system version, app version, and similar technical identifiers used for compatibility and troubleshooting.
3. How we use information
We use the information above to:
- Operate, maintain, and improve our apps and features.
- Sync your content across your devices where an app supports that.
- Process and validate subscriptions and purchases.
- Diagnose crashes, fix bugs, and improve performance and reliability.
- Respond to your support requests.
- Comply with legal obligations and enforce our terms.
We do not sell your personal information.
4. Third-party services
To run our apps we rely on a small set of reputable service providers. These providers process data on our behalf and are bound by their own privacy commitments. Categories include:
- Analytics and crash reporting — to understand usage trends and detect failures (for example, app analytics and crash reporting SDKs).
- App stores and payment processors — Apple and Google handle subscription billing and payments. We never see or store your full payment card information.
- Cloud hosting and storage — to store synced content and run backend services where an app requires them.
- AI features — some apps (such as Marrow) include AI features. When you use an AI feature, the text you submit may be sent to a third-party AI provider to generate a response. We send only what is needed to fulfill your request and do not use this content to train our own models. We do not allow our AI providers to use your submissions to train their models where that option is available to us.
5. Subscriptions and billing
Many ByteDev apps are offered on a subscription basis. Subscriptions are sold and billed through the Apple App Store or Google Play under their terms. Billing, renewals, price changes, and cancellations are managed in your Apple or Google account settings. We receive confirmation of your subscription status so the app can unlock the appropriate features, but we do not process the payment ourselves.
6. Data retention
We keep personal information only as long as needed to provide the relevant app and for legitimate business or legal purposes. When information is no longer needed, we delete it or anonymize it.
7. Your rights and choices
Depending on where you live, you may have rights to access, correct, export, or delete your personal information, and to object to or restrict certain processing. We honor these rights regardless of your location wherever it is reasonable to do so.
Requesting deletion of your data
To request deletion, email us at support@bytedevsolutions.com with the subject “Data deletion request,” sent from the email address tied to your account. We will verify your request and delete the associated personal data, subject to any information we are legally required to retain. You can also delete app-stored content directly within most apps.
8. Children’s privacy
Our apps are not directed to children under the age required by applicable law in your region, and we do not knowingly collect personal information from them. If you believe a child has provided us personal information, contact us and we will delete it.
9. Security
We use industry-standard measures to protect your information, including encryption in transit. No method of transmission or storage is perfectly secure, but we work to safeguard your data and to limit access to it.
10. International transfers
We and our service providers may process information in countries other than your own. Where we do, we take steps to ensure your information remains protected consistent with this policy.
11. Changes to this policy
We may update this policy as our apps evolve. When we make material changes we will revise the “Last updated” date above and, where appropriate, provide additional notice. This URL will always host the current version.
12. Contact us
Questions about this policy or your data? Email support@bytedevsolutions.com. This service is operated by ByteDev LLC.